Wednesday, March 3, 2010

Google data feeds uploaded via FTP receiving the data feed file name error

Update: We can confirm that the Google FTP issue has now been resolved.

Earlier this week we reported that:

As of this morning Google Merchant Center is still experiencing FTP issues, their system is not picking up FTP files and sends out a data file name error email. This is a known issue:

We believe that this should be fixed sometime today, but while the issue persists the following should be done:

1. Open a ticket with Google notifying them that your account is affected by this issue
2. Manually download/upload the feed from GoDataFeed to Google Merchant Center
Shopping Engines & Product Data Feeds